Privacy Policy

Overview:

Agent Leap Software and https://agentleap.com, (“Agent Leap”), is committed to protecting the privacy and security of its customers and therefore operates under a set of strict privacy principles. This privacy policy (the 'Privacy Policy') describes how we treat information you may provide to us, including how we may use such information, how we protect the security of such information, and how you may change or request that we remove such information from our systems. This includes any information associated directly with you (such as your name, title, email address or phone number) that is supplied to us in conjunction with your use or potential use of our website, including the secure members-only area, and/or Agent Leap’s proprietary automation Real Estate software, (the 'Software').

Except as described in this Privacy Policy, we will not, without your consent, disclose, sell, rent, or otherwise provide to any third party any personally identifiable information collected through this website or the secure areas within.

Onward usage of Agent Leap Software:

All information received by Agent Leap in the website and secure areas are provided by the customers, and will be retained as part of the paid software delivery system.  Our software has the ability to leverage automation to help Real Estate professionals engage in directly email communications on a professional B2B platform, while utilizing the CRMLS Matrix access to send pre-defined emails for permission for Open Houses. The customer can only use our automation tool under the condition that they have access to the CRMLS Matrix, as the Software does not work otherwise.  Customers must be licensed Real Estate Salesperson or Brokers in the State of California as a prerequisite to have access to CRMLS, if applicable and contingent of their broker locality and Board Member affiliations. The software will be deemed inactive and will not work, should the customer become inactive, not pay the dues for the Board, and in the event their access for the CRMLS discontinues.  Agent Leap Software will cease to function, and you will no longer be considered an active member, and will no longer have access to the secure areas of agentleap.com.

What information does Agent Leap collect about paid users of secure access?:

This section applies to members of the secure area of the Agent Leap Website. If you only use our public website, this section does not apply to you.

In this Privacy Policy, the secure area is configured to permit authorized users, also known as members, to access and download information relating to a specific business transaction or project, in this case, the Agent Leap Software. The end-client or member is granted Only one username, which could be a registered email address.

We may use your business contact information to contact you regarding your and / or your company's use of the product, for business support purposes, and to inform you of updates, modifications and other matters relating to the software.

As a function of the Agent Leap software, Agent Leap also will maintain a history of your access to the secure content and software, and certain actions taken by you while accessing the software, such as attempting to illegally distribute, or install the product on various other PCs.  Agent Leap will also maintain a log of users' IP addresses, MAC ID, the websites from which users access the software, the type of web browsers used to access the software, and the browser's settings that may affect the Website’s performance. The information described in this paragraph is referred to as 'Usage Log Information'.

Data regarding your access to and use of the secure member’s area, will be available to a manager and owner of the website.  Also, for purposes of maintaining and enhancing the software performance and security, Agent Leap may use Usage Log Information and make it available to managers and owners of the website you access. We may share information about your browser and other local computer settings with the website managers in order to troubleshoot or avoid potential access problems. We also may use this information internally to tailor our communications to you about the member’s only access content, including the Agent Leap software product.  We also may aggregate Usage Log Information to create or publish statistical analyses and reports about website usage, it being understood, we will not authorize the publication of personally identifiable information about any user without the prior written consent of such person.

In addition, as the Agent Leap Real Estate software is an asset of Agent Leap, if Agent Leap were sold to or merged with another company, the secure only member’s area (which includes your business contact information) may be transferred to a successor of the company, or to a subsidiary or affiliate of Agent Leap, who agrees to abide by the terms of this Privacy Policy.

We consider any information provided by you through our secure member’s-only area and website to be confidential, unless it is publicly available or has already been provided to us without any confidentiality restriction. Agent Leap takes appropriate and reasonable precautions and has implemented appropriate administrative and technical procedures to protect the security of information provided through its website and digital products. We permit persons working for us to access and use information you provide only to serve legitimate business and product needs consistent with this Privacy Policy.

Notwithstanding any other provision of this Privacy Policy, Agent Leap may disclose business contact information and other information collected about you (1) in response to a subpoena, search warrant, court order, exchange rule or other legal process; and (2) in its sole discretion if it believes such disclosure is appropriate in connection with an official government investigation, or under exigent circumstances in response to a perceived significant threat to a person's health or property.

You may request that we remove your business contact information from our secure member’s area, and terminate the member’s access, however, by doing so you will automatically lose all access rights to the exchange, content, templates, software, and other secure items.  Furthermore, your copy of the software will become inactive, should you choose to request a refund within the allowed first 15 days from the date of purchase.

How will I be notified of changes to this Privacy Policy?:

We will update this Privacy Policy if we change our policies for collecting and using information provided to us or collected via our website. We will notify you of any material change(s) to this Privacy Policy by posting a notification of such change(s) on our secure logon page. The notice will contain a link, whereby the Privacy policy can be examined in full. In this way, registered users are made aware of policy changes prior to browsing the Website. We may e-mail periodic reminders of our notices and conditions to our members, but you should check our Website frequently to see recent changes.  We will not post notification of non-material changes, such as correction of typographical errors.

Security:

Agent Leap utilizes some of the most advanced technology for Internet security available today. When you access our site Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to you as a registered user.  Our complete website is SiteLock verified, and McAfee Secure, and seals of this can be found throughout the website.

Agent Leap issues a session "cookie" only to record encrypted authentication information for the duration of a specific session. The session "cookie" does not include either the username or password of the user. Agent Leap does not use "cookies" to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

To take advantage of the encryption (SSL) technology, your browser must support encryption protection (found in Internet Explorer release 5.0 and above and Netscape Navigator release 4.0 and above and the latest versions of Safari, Firefox and Chrome). These security measures also help us to honor your choices for the use of your information. While our security is very dependable, "perfect security" does not exist on the Internet, regardless of the precautions taken by you or by us. Please exercise reasonable caution, making sure that you access the Portal from a secure computer with up-to-date antivirus software. Avoid using public-access computers and unsecured wireless networks.

Your data is stored on servers within our secure firewalled network and we protect your data from unauthorized access, damage and loss. We have processes in place to ensure your data is reliable for its intended use, accurate, complete and current.

Warranty Regarding Disclosure of Information to Agent Leap:

By submitting information regarding third parties to us, you represent and warrant that you have obtained all necessary, appropriate and valid authorizations, consents and/or permissions to transmit such material.

Cookies:

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Agent Leap uses cookies on the site(s). Agent Leap does link the information stored in cookies personally identifiable information, including email address, you submit while on the site(s).

Agent Leap uses both session ID cookies and persistent cookies. Session cookies are used to make it easier for you to navigate the site(s). A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

Persistent cookies are set to store an encrypted link to your account information, so you don't have to enter it more than once. Persistent cookies also enable Agent Leap to track and target the interests of users to enhance the experience on the site(s). If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited.  You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not.

This privacy statement covers the use of cookies by our sites and private label sub-domains delivered by Agent Leap only and does not cover the use of cookies by any advertisers or other vendor’s websites.

You Must Maintain the Integrity of Your Information:

To use certain secure areas of our website, such as the member’s access to Agent Leap’s website, you may be required to provide us with information about you, which may be of a confidential nature and may include personal identifying information, and/or financial information ("Your Information"). If you provide Your Information to us then you agree to provide true, current, complete and accurate information, and not to misrepresent your identity during the process of registration and afterwards. You also agree to keep Your Information current and to update Your Information if any of Your Information changes. Our collection, use and disclosure of Your Information is governed by this legal notice and our Terms & Conditions.

You Must Maintain the Security of Any Password Issued to You:

Our secure content and access to the software, requires you to create a password to enter the secure areas of the site, and to access the downloadable software and other templates, and it is your sole responsibility to maintain the security of that password.  You agree that we shall not be liable for any loss that you may suffer as a result of the authorized or unauthorized use of your password by a third party. You shall not allow any person under any circumstance to use any secure area via your creation of your personalized password.  We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also keep in mind that you should sign out of the registered website and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and your paid software, and correspondence if others have access to your computer.

Links to Other Sites:
This Internet Privacy Policy only applies to the use and disclosure of information we collect from visitors online through our site and our secure member’s only area. Our Website may contain links to other sites such as other Agent Leap Web sites and sites belonging to our business partners (who are not affiliated with us). While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites. Information you disclose to other parties or through such sites is subject to the privacy practices and policies of those parties or sites.

Service Providers:

Agent Leap employs third parties to perform specific functions on our behalf. Examples include, without limitation, web-hosting services, payment processing companies, membership site building companies, software licensing companies, content deliverable services etc... Some providers have access to personal data to provide a service to us, but may not use it for anything other than intended purposes.

Emails:

Agent Leap will not send unsolicited emails to registered users without consent. Additionally, users may choose to receive correspondence, including email reminders of specific vendor offers and newsletters, and future webinars. In addition, the secure members-only area, allows subscribers the option to unsubscribe from future Agent Leap software relevant emails.

Opting Out:

All emails sent by Agent Leap contain directions on how to unsubscribe from future correspondence. At any time, users may opt out of Agent Leap’s related correspondence by visiting the Contact Us page.

In addition, a registered user who wishes that their personal information, including email address to be completely removed from the Agent Leap database, should use the Contact Us page. We will respond to your request within twenty [20] business days. An individual's complete removal of his or her personal information from the database negates that individual's ability to login to the secure area of the website.

Purchasing Software Directly from Website:

Agent Leap uses a content delivery company to fulfill orders, a membership platform site to manage members and subscribers and protect content, a software licensing company for the issuance of product keys, and a payment card processing company to bill you for digital goods and services.  These companies do not retain share, store or use personally identifiable information, including email address, for any other purposes.

Service Providers -

Agent Leap uses other third parties to process payment card transactions on the site(s). When you sign up for the membership directly related to purchasing of the Agent Leap software, Agent Leap will share first name, last name, payment card information and billing address as necessary for the third party to provide the software product. No other information is shared with third parties for this purpose.

These third parties are prohibited from using your personally identifiable information, including email address, for any other purpose.

Again, Agent Leap will never compromise your personal privacy. Information, including email addresses, submitted to carry out a transaction where Agent Leap is the vendor is kept in the highest confidentiality, and is absolutely never shared with outside parties in ways other than disclosed in this privacy statement.

International Users:

This is a United States-based site that is subject to United States law. This site is controlled, operated and administered by Agent Leap from its offices within the United States of America. This Internet Privacy Policy is provided in accordance with and subject to applicable U.S. law. If you decide to continue to access this site from your location outside the United States, you hereby agree that your use of this site is subject to this Internet Privacy Policy.

In Summary:

Agent Leap is committed to protecting your privacy.  Agent Leap does not sell, trade, give away, or rent personal or company information, including email address, to any outside parties in ways other than disclosed in this privacy statement.

Contact Us:

Agent Leap may, at any time, revise this Privacy Statement by updating this posting. Data will be handled in accordance with the policy in effect at the time the data is collected. If you have any questions about this privacy statement, the practices of the secure areas of the website, or your dealings with operations of the Agent Leap Software, please contact support@agentleap.com.

Special Notification for California Residents– Your California Privacy Rights:

Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to us at info@agentleap.com or in writing at:

12340 Seal Beach Blvd, # 682

Seal Beach, CA 90740

Customer Service: 1-800-682-5145

California privacy rights requests must include the reference "Request for California Privacy Information" on the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified above.

© 2017 Agent Leap